Pioneer Electric works year-round to be prepared to respond quickly when severe weather — such as an ice storm or tornado — affects the flow of power to you. Our crews prepare to mobilize when severe weather is predicted. Service trucks are stocked and ready to roll, so that crews can quickly respond should power outages occur.

SAFETY

Keep yourself and others safe during a power outage by taking steps to prepare for an outage and following safety guidelines in the aftermath of a storm and while using generators. Learn More.

EMERGENCY LINKS

Find online contacts for local, state and national agencies that can provide information and assistance. Click Here.

DANGER! REPORT DOWNED LINES IMMEDIATELY

DO NOT approach, touch or attempt to move downed power lines or items that have fallen on them. These are extremely dangerous situations. Report all downed lines immediately by calling Pioneer Electric's 24-Hour Outage Line at 800-533-0323 or 9-1-1.

Pioneer Electric's Power Outage Map shows the general location and the approximate number of power outages on Pioneer Electric’s lines.       

When a member calls in an outage report, the co-op’s automated phone answering system uses the member’s phone number to determine their address. A computer program sorts the outage calls by location, and then predicts the location and scope of the outages. The online outage information is automatically updated approximately every five minutes. While the method for determining the extent of an outage is quite accurate, the information presented is an estimation and may not reflect the actual number and precise location of members without power.

Outage Map