Pioneer Electric’s commitment to our members goes beyond delivering reliable, affordable power. We also believe in empowering you with the tools and information you need to manage your electric service easily and efficiently.
We always encourage members to visit our offices or call us, but we also offer several online services that allow you to do business with us from anywhere.
Managing your account
Managing your account has never been simpler. With SmartHub, you can view your usage history, pay your bill, update your contact information and report an outage. This 24/7 access puts control at your fingertips, allowing you to handle essential tasks at your convenience—whether it’s in the middle of the day or late at night.
SmartHub is accessible in both desktop and mobile versions. For more information, visit www.pioneerelectric.com/smarthub.
Tracking your usage
Understanding your energy use can help you save money and make informed decisions about conservation. Our online platform includes tools to track your daily usage and even view your consumption patterns over time. These tools provide insights to help you adjust your habits and use energy more efficiently.
Visit www.pioneerelectric.com/save-energy-and-money to find a suite of tools, such as a do-it-yourself energy audit, to identify areas of focus for potential energy savings.
Applying for service
Whether you’re moving, transferring service, or setting up a new account, our website offers an easy way to reach us.
With just a few clicks, you can submit new service applications directly from your device, knowing that our team is here to support you every step of the way.
Visit www.pioneerelectric.com/apply-service to get started.
Bringing member-focused innovation to you
By embracing digital tools, Pioneer Electric makes it easier for members to manage their accounts, understand their usage, and access our services. We’re here to support you with convenient, efficient options that enhance your experience.
Of course, you can still come see or call our excellent employees. But with round-the-clock access through our website and mobile app, we’re here for you in a new way.
Thank you for allowing us to be part of your community and for choosing Pioneer Electric as your energy partner.