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Pay My Bill

Pioneer Electric has made it convenient and easy to pay your electric bill. We offer several options to help make your electric bill payment process easier and more convenient for you.

Pay Online

We offer convenient, 24/7 online account payment services for member-owners having Internet access, an email account and credit or debit card. Your account is credited immediately. 

We gladly accept most major credit and debit cards.

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There is no fee for this service. If you wish to only pay your bill and you know your account number, please click this link. Pay Now If you wish to manage your account please click the SmartHub icon in the top right hand corner of the page.

Pay Automatically

Choose to have your bill electronically deducted from a checking account. Learn More

Pay By Phone

We accept credit and debit cards by phone. Call 800-239-3092 for assistance.

Pay By Mail

Pay by mail: Address to P.O. Box 370 Greenville, Alabama 36037. Please be sure to include your bill stub and account number.

Pay In Person

Pay in person at one of PEC's offices anytime Monday through Friday from 7:00 a.m. to 3:30 p.m. Drive up windows are also open anytime Monday through Friday from 7:00 a.m. to 4:00 p.m. at both locations.

You can also make a payment using our night deposit box at either location—24 hours a day, seven days a week!

Authorized Payment Location

To make paying your electric bill even more convenient, we have authorized First Citizens Bank in Hayneville, AL to accept payments. Please be aware that we may not receive your payment for three or more days, which could result in a late fee. This is the only location authorized to accept Pioneer Electric Cooperative payments.

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©2021 Pioneer Electric Cooperative, Inc. All Rights Reserved.

  • My Co-op
    • About Us
    • Contact Us
    • Board of Trustees
    • Bylaws
    • Pioneer Staff
    • Cooperative Principles
    • Careers
    • Annual Meeting
    • About Touchstone Energy
  • My Account
    • Member Services
    • Levelized Billing
    • Pay My Bill
    • Apply for Service
    • Capital Credits
    • Disconnects & Payment Arrangements
    • Smart-Pay
    • Operation Round Up
    • Manufactured Home Program
  • My Home
    • My Meter
    • Call Before You Dig
    • Together We Save
    • Energy Audits
    • Outdoor Lighting
    • Products & Programs
    • Using Energy Wisely
    • Safety Quiz
  • My Community
    • College Scholarships
    • Economic Development
    • Just For Kids
    • LED Bulb Program
    • Local School Involvement
    • Youth Tour
  • My Resources
    • Alabama Living Magazine
    • Lighting Contract
    • Membership Application
    • Wiring Specifications
  • My Storm Center