My Storm Center
Pioneer Electric works year-round to be prepared to respond quickly when severe weather — such as an ice storm or tornado — affects the flow of power to you. Our crews prepare to mobilize when severe weather is predicted. Service trucks are stocked and ready to roll, so that crews can quickly respond should power outages occur.
REPORT AN OUTAGE
Report an outage by phone or online form. Report Now.
Find real-time information about Pioneer outage locations.
Learn the steps Pioneer Electric takes to get the lights back on quickly. Learn More.
Keep yourself and others safe during a power outage by taking steps to prepare for an outage and following safety guidelines in the aftermath of a storm and while using generators. Learn More.
Find online contacts for local, state and national agencies that can provide information and assistance. Click Here.
DANGER! REPORT DOWNED LINES IMMEDIATELY
DO NOT approach, touch or attempt to move downed power lines or items that have fallen on them. These are extremely dangerous situations. Report all downed lines immediately by calling Pioneer Electric's 24-Hour Outage Line at 800-533-0323 or 9-1-1.