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Apply for Service

You will need a state- or military-issued identification with photo, social security number and address where service is to be connected. All connect service orders are processed the next business day following completion of the order and fee payment.

A security deposit is required for all new accounts. Any past due amounts to Pioneer EC must be paid in full before new service can be established. If you've never had service with us before, you may be required to apply in person at one of our offices.



Click here to download and print PEC's Individual Membership Application. 

Click here to download and print PEC's Business Membership Application.

Please scan and email the completed membership application and a copy of your driver's license to or fax the information to customer service in Greenville (Fax: 334-382-4907) or Selma (Fax: 334-383-4155).

Should you have questions or need help completing the form, please call 800-239-3092 and a member of our staff will be happy to assist you.

Note: If you fax a copy of your driver's license, please make sure the image is lightened enough to be easily read. If you apply remotely, our representatives may ask you for additional information and require you to apply in person.


Call us at 800-239-3092 to schedule an office visit. If there is a preexisting meter, we’ll also need the serial number and the reading for the meter.



Stop by either PEC offices during regular business hours. Bring required identification and be prepared to pay fees and deposits (if required).



Security deposits are now required for all new accounts.

  • A security deposit of $300 for residential accounts is required before new service can be established.
  • A $60 meter set fee is due on each meter that is installed.
  • There may be a construction charge if this is a brand new location.


PEC accepts cash, check, money order, Visa or MasterCard for payment of fees and deposits. Only credit cards are accepted for phone or online orders.


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